North Roanoke Assisted Living, L.L.C.

Here are a few things that have happened to my sister while living here the last four years. Ran out of meds(Due to nurses not being responsible enough to order or just plain overworked) or could not find meds that were almost full rxs, including inhalers used for COPD (causing extreme shortness of breath); anti-depression and controlled anti-psychotic drugs (causing anxiety attacks and sleeplessness. Allowed a sore spot on her leg become so infected and inflamed she had to be hospitalized (I had to drive her to the hospital myself because they did not have anyone to do it and they did not think it was infected), put on IV antibiotics and sore had to be lanced. I could have stuck my pinky finger in the hole up to the second joint. She came home after about 3 days in the hospital and had to have a home health nurse come every day to unpack, clean out and repack the wound. My sister is on medicaid and I cannot find another place that has a medicaid opening. I could go on and on but I'll make my closing statement...find another place for your loved one!

by Verified visitor, Sep 2010

I am very pleased with North Roanoke Assisted Living, From the time I took a tour till current time. 1st Lisa she is so helpful and knowledgeable the office staff was very helpful in helping me with the necessary paperwork needed for a easy transition for home to an Assisted Living Facility if you have any questions call her or Rhonda.The Nursing staff is exceptional Med-Techs and LPN's on staff. CNA's to help my mother with her bath and change her bed, Housekeeping to clean her room, Dietary Department kudos to you she loves old fashion food, so I ask you what more could you ask... my mother calls it home and we are so pleased God Bless our new family members

by Verified visitor, Nov 2009

Please do not put your loved family member in this facility. They have had past state violations in the past 3 years. They are letting contagious and infectious patients to roam around the facility and spread the disease, no quarantine. The food is horrible, just ask someone who has been there or knows someone. The staff has a horrible attitude and employees are constantly quitting due to the poor work environment. If you are looking for a place to put your loved one, some advice... please do not put them in here. You will regret it, they need to be investigated some more, because it is truly very sad!

by Verified visitor, May 2009