Polo Park Estates

independent living facility

2100 Castleford Road, Midland, TX 79705

📞 432-692-4241 Visit website ★½☆☆☆ 1.5/5 (1)
Independent Living
Polo Park Estates

Polo Park Estates is a senior care community located in Midland, TX. It provides independent living for older adults in the Midland area. To learn more, check current availability, or schedule a tour, call 432-692-4241.

About Polo Park Estates

Built on beautifully landscaped grounds in a quiet corner of the affluent, oil-rich town of Midland,
you’ll love the comfort we offer in the heart of Texas. We’re close to shopping, healthcare, dining
and wonderful regional attractions. Take time to explore destinations like the Sibley Nature Center,
the Yucca Theater, the Air Power Museum and Big Springs State Park. With our elegant facilities and
everything the community has to offer, you’ll wish you’d found us sooner.

Care & services offered

  • Independent Living

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Resident & family reviews

Doesn't deliver on the advertised statements

Polo Park is beautiful from the outside, but poorly kept on the inside,
especially in the apartments. Housekeeping/Environmental Control is lacking,
with moldy caulk in bathrooms, water leaks, banged-up walls in hallways, dirty
carpet, and an attitude of "we don't help you, this is independent living". The
commercials on TV are wonderful and we'd like to live in a place like that, but
the management at Polo Park does not have that caring attitude and they have
spread that same "you're on your own" message to most of the remaining
staff. This is not a place I would recommend. Their tour for guests is amazing,
the reality is much different. And if you would like to take their "bus"
somewhere they are going ... better make sure you can walk, it is not handicapped
handicapped equipped, nor are most of their doors. This is Independent Senior
Living for those lucky enough to have their physical ability still fully in tact.
They failed to provide the security call alert button for over 10 months,
claiming they didn't have any more to hand out. They fail to clean the
apartment weekly as scheduled. They don't even check in on residents who have a medical illness or have had an emergency ... there is no caring heart in this
have a medical illness or have had an emergency ... there is no caring heart in
this management team.

— Deborah Chester, Jul 2016