The Phoenix Rehabilitation & Nursing Center

This place is really horrible in so many ways. Its best viewed as the opposite
literally of their ads that promise "to met and exceed expectation." What a sad
joke. Go see for yourself. Ads are all lies. It's dark, stinks due to poor
ventilation, understaffed and every patient looks very unhappy. Rec is being
propped in a room in front of a small TV. The building looks like it has not
been updated since being built in the 1950s. Outside is actually worse-one of
the worse crime ridden public housing in the city. Many nurse stations have a
fan- no kidding. Half the patients are Asian yet there are only a few staff that
can speak their language, and they are frail elderly themselves. On every floor theres
theres only 1 or 2 orderlies, and no one-from the front desk to several staff -
knew even if there is an attending doc, as if that was unheard of. This place is
very short staffed with medical professionals above a nurse practitioner. There
is hardly any rehab equipment and no obvious actual patient care so given the
extremely higher than average Medicare billing for services this place is
obviously a Medicare billing scam. Sham, sham on the operator for exploiting
elderly who can't complain. There should be a special place in hell for you.

— tom, Dec 2015