Concordia Retirement Center
7 Professional Dr, Bella Vista, AR 72714-2446
As a trusted senior living landmark in northwest Arkansas for nearly 40 years, Concordia Retirement Center in Bella Vista, AR, is deeply committed to providing an enjoyable, fruitful and fulfilling lifestyle.
Concordia Retirement Center is licensed for 102 beds, about typical for the area, where senior care communities in Bella Vista average about 86 beds.
The community is located in Benton County, AR.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at Concordia Retirement Center. 7 findings involved harm to a resident, including 6 that put residents in immediate danger. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $123,918. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Put residents in immediate danger, widespread
Nursing and Physician Services
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Put residents in immediate danger, widespread
Administration
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
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Put residents in immediate danger, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Put residents in immediate danger, a pattern
Quality of Life and Care
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Put residents in immediate danger, a pattern
Nursing and Physician Services
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, widespread
Resident Rights
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Show 14 more
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Could cause more than minimal harm, widespread
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
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Could cause more than minimal harm, widespread
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, widespread
Administration
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
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Could cause more than minimal harm, widespread
Administration
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
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Could cause more than minimal harm, widespread
Administration
Provide training in compliance and ethics.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Administration
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
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Could cause more than minimal harm, a pattern
Administration
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Concordia Retirement Center offers assisted living, nursing home care, independent living, and retirement living.
Facility details
- Beds / units 102
Resident & family reviews
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