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Autumn Lake Healthcare at Cromwell

385 Main St, Cromwell, CT 06416

Assisted Living Nursing Home Care Retirement Living

Autumn Lake Healthcare at Cromwell is a short-term and skilled nursing facility serving the Cromwell, CT area. Our services include post-acute rehabilitation, state-of-the-art pulmonary care, wound care management, skilled nursing, and enhanced Alzheimer’s and dementia care. We offer many amenities such as, WiFi, theater and event space, laundry, barber and beauty salon, therapeutic recreation, and an individualized activities program. Contact one of our committed staff members with any questions or concerns.

Operated by Autumn Lake Healthcare, which runs 39 communities in our directory.

Employer rating 3.6 out of 5 338 reviews from their own employees on Indeed. See what they say.

With 175 beds, Autumn Lake Healthcare at Cromwell is one of the larger communities in the area, senior care communities in Cromwell average about 125 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Cromwell average of roughly 89%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2026 and recorded 9 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Cromwell average about 3.5 hours. Nursing staff turnover over the past year was about 34%.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at Autumn Lake Healthcare at Cromwell. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $10,628.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected April 2026. Corrected by May 25, 2026.

  • Could cause more than minimal harm, one or a few residents Administration

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Inspected April 2026. Corrected by May 25, 2026.

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  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected April 2026. Corrected by May 25, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Autumn Lake Healthcare at Cromwell offers assisted living, nursing home care, and retirement living.

Facility details

  • Organization type for-profit organization
  • Beds / units 175
  • Occupancy 97%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 34%
  • Last health inspection April 2026

Resident & family reviews

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