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Highland Pointe Health & Rehabilitation Center

402 Golf View Lane, Highland Heights, OH 44143

Nursing Home Care

Nursing Homes Near Highland Heights | Saber Healthcare Group

Operated by Saber Healthcare Group, which runs 114 communities in our directory.

Employer rating 2.9 out of 5 2,244 reviews from their own employees on Indeed. See what they say.

Highland Pointe Health & Rehabilitation Center is licensed for 96 beds, about typical for the area, where senior care communities in Highland Heights average about 101 beds.

Federal reporting puts occupancy at about 81% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2024 and recorded 16 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 61%, which is high and can affect continuity of care.

The community is located in Cuyahoga County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Highland Pointe Health & Rehabilitation Center. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 17 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $128,606.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by May 20, 2026.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2026, after a complaint. Corrected by May 20, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected May 2026, after a complaint. Corrected by May 20, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected January 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected January 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected January 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected January 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected January 2026, after a complaint. Corrected by February 6, 2026.

Show 8 more
  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected September 2025, after a complaint. Corrected by September 17, 2025.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected September 2025, after a complaint. Corrected by September 17, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2024. Corrected by April 19, 2024.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected March 2024. Corrected by April 19, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2024. Corrected by April 19, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected March 2024. Corrected by April 19, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2024. Corrected by April 19, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected March 2024. Corrected by April 19, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Highland Pointe Health & Rehabilitation Center offers nursing home care.

Facility details

  • Organization type non-profit organization
  • Beds / units 96
  • Occupancy 81%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 61%
  • Last health inspection March 2024

Resident & family reviews

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