Brookdale Lewiston

Being of sound mind, and after having lived in this facility for one
year and four months, I would recommend this facility only to someone
who is able to care for themselves completely. The majority of Med-
Techs and Aides are loving, kind, and faithful. A few aides, however,
from my viewpoint, seem to take advantage of their being allowed four
personal days, as I understand it. When they call in at the last
minute instead of showing up for work, it creates hardship on both
their co-workers and the residents. We're a community of approximately
82 people in a two-floor facility; and several times a week there is
only one aide for the entire floor. Weekends are the worst. I often
have to wait fifteen or twenty minutes for help. (On one occasion I
waited for help in the bathroom for 50 minutes--today I waited 45
minutes!) At times there is no shower aide available. At those times I
get a shower only once a week! Then there is the food to consider.
We've had at least four or five cooks since I've lived here. Many
times I've looked at the menu and returned to my room to eat whatever I
have tucked away in my cupboards. Evening meals and weekends are the
worst. Sometimes the food is cold; other times the meat is tough.
Everyone -- that is no exaggeration -- everyone has complaints about
the food. I reluctantly grade the service at Lewiston Brookdale three-
star while toying with substandard! Thank you for giving me this
opportunity to share my viewpoint.

— Lois Rotz, Dec 2015

We moved our folks into Brookdale Lewiston several months ago and
couldn't be happier with our decision! The staff is like a second family
to our parents, the food is exceptional - even my very picky mom has
gained 5 much needed pounds due to the quality of the food. Their
apartment is always clean and the management has been so good to
us. My parents had isolated themselves for several year prior to their
move and now they are engaged in activities. My dad has coffee with
the Veterans and mom is part of a crocheting/knitting group. They
also participate in the excercise program, 3 days a week - we are
thrilled! There are not enough stars to rate this community. They have
given us a piece of mind and our parents a true home.

— Lorene Scott, Aug 2015