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The Glen Retirement System

403 E Flournoy Lucas Rd, Shreveport, LA 71115-3906

Assisted Living Memory Care Nursing Home Care Independent Living Hospice Care Continuing Care (CCRC) Retirement Living

A NOT-FOR-PROFIT CONTINUING CARE RETIREMENT COMMUNITY, FOUNDED IN 1898

The Glen Retirement System is licensed for 126 beds, about typical for the area, where senior care communities in Shreveport average about 121 beds.

The community is located in Caddo County, LA.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at The Glen Retirement System. 1 finding involved harm to a resident. 13 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $12,735.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected March 2026, after a complaint. Corrected by January 22, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected June 2026, after a complaint. Corrected by August 5, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected June 2026, after a complaint. Corrected by July 28, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected June 2026, after a complaint. Corrected by July 28, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected May 2025. Corrected by June 23, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected May 2025. Corrected by June 23, 2025.

Show 6 more
  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected May 2025. Corrected by June 23, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected May 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected May 2025. Corrected by June 23, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected May 2025. Corrected by June 23, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Keep all essential equipment working safely.

    Inspected May 2025. Corrected by June 23, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected May 2025. Corrected by June 23, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Glen Retirement System offers assisted living, memory care, nursing home care, independent living, hospice care, continuing care (CCRC), and retirement living.

Facility details

  • Organization type Non-Profit
  • Beds / units 126

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