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Payson Care Center

Nursing Home Facility

107 East Lone Pine Drive, Payson, AZ 85541

Memory Care Nursing Home Care Respite Care Senior Living

In the Tonto National Forest 90 minutes outside of Phoenix, Payson, Arizona, is home to Payson Care Center, a Life Care Centers of America facility. In 2009, our facility received the Bronze Quality Award from the American Health Care Association, signifying a commitment to quality care. Less than a half-mile from Payson Regional Medical Center, our facility is a perfect choice for short-term rehabilitation, post-operative recovery, Alzheimer’s and dementia care, and long-term care.

Operated by Life Care Centers of America, which runs 204 communities in our directory.

Employer rating 3.0 out of 5 2,575 reviews from their own employees on Indeed. See what they say.

With 163 beds, Payson Care Center is one of the larger communities in the area, senior care communities in Payson average about 82 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 25% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Payson average of roughly 44%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 7 deficiencies.

Residents receive about 4.0 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.

The community is located in Gila County, AZ.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Payson Care Center. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2025, after a complaint. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care/assistance for a resident with a prosthesis.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

    Inspected March 2025. Corrected by April 11, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Payson Care Center offers memory care, nursing home care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 163
  • Occupancy 25%
  • Nursing hours per resident/day 4.0
  • Annual staff turnover 54%
  • Last health inspection March 2025

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