Milford Center
Nursing Home Facility
700 Marvel Road, Milford, DE 19963
Milford Center is conveniently located close to Route 1. The Center was completely renovated in 2010 and features a Transitional Care Unit (TCU) with semi-private as well as private rooms, both equipped with flat screen TVs and telephones. There are two TCU lounges where patients can help themselves to beverages and snacks throughout the day, and patients can use the computer in the Fireside lounge.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Milford Center is licensed for 136 beds, about typical for the area, where senior care communities in Milford average about 121 beds.
Federal reporting puts occupancy at about 66% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Milford average about 3.0 stars. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 12 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Milford average about 5.5 hours. Nursing staff turnover over the past year was about 42%.
The community is located in Sussex County, DE.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 61 problems at Milford Center. 4 findings involved harm to a resident, including 2 that put residents in immediate danger. 38 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $176,862.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Assist a resident in gaining access to vision and hearing services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or obtain dental services for each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Milford Center offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 136
- Occupancy 66%
- Nursing hours per resident/day 4.0
- Annual staff turnover 42%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Milford Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.