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Life Care Center Of Hilo

Nursing Home Facility

944 West Kawailani Street, Hilo, HI 96720

Nursing Home Care Senior Living

Life Care Center Of Hilo is a senior care community located in Hilo, HI. It provides nursing home care and senior living for older adults in the Hilo area. To learn more or schedule a tour, call (808) 959-9151.

Operated by Life Care Centers of America, which runs 204 communities in our directory.

With 252 beds, Life Care Center Of Hilo is one of the larger communities in the area, senior care communities in Hilo average about 130 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Hilo average of roughly 80%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Hilo average about 3.8 stars. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2023 and recorded 13 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 1.0 hours from a registered nurse. Communities in Hilo average about 4.3 hours. Nursing staff turnover over the past year was about 30%.

The community is located in Hawaii County, HI.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 41 problems at Life Care Center Of Hilo. 1 finding involved harm to a resident. 5 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $8,492.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected December 2023. Corrected by January 15, 2024.

Show 5 more
  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected December 2023, after a complaint. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected December 2023. Corrected by January 15, 2024.

  • Could cause more than minimal harm, one or a few residents Administration

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Inspected December 2023. Corrected by January 15, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Life Care Center Of Hilo offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 252
  • Occupancy 91%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 30%
  • Last health inspection December 2023

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