New Haven Center
Nursing Home Facility
1201 Daly Drive, New Haven, IN 46774
New Haven Center has a successful 38 year record of service to New Haven, Fort Wayne and the surrounding Allen and Adams County areas. Along with compassionate long-term care, the facility offers short-term rehabilitation for post-surgery therapies. The therapy staff offers in-house rehabilitation and out-patient services to the local community. With an experienced and knowledgeable staff, New Haven Center is an excellent choice for skilled nursing services. Tours are available for prospective patients / residents and pre-admission placement for post-surgery rehabilitation is encouraged.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
New Haven Center is licensed for 109 beds, about typical for the area, where senior care communities in Allen County average about 95 beds.
Federal reporting puts occupancy at about 64% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Allen County average of roughly 73%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Allen County average about 3.8 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2026 and recorded 9 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 55%.
The community is located in Allen County, IN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at New Haven Center. None of them caused harm to a resident. 4 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, a pattern
Administration
Have a plan that describes the process for conducting QAPI and QAA activities.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
New Haven Center offers memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 109
- Occupancy 64%
- Nursing hours per resident/day 3.4
- Annual staff turnover 55%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of New Haven Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.