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Holly Hill Nursing And Rehabilitation Center

Nursing Home Facility

531 Stevenson Lane, Towson, MD 21286

Nursing Home Care Senior Living
Holly Hill Nursing And Rehabilitation Center

Holly Hill Nursing And Rehabilitation Center is a senior care community located in Towson, MD. It provides nursing home care and senior living for older adults in the Towson area. To learn more or schedule a tour, call (410) 823-5310.

Operated by CommuniCare Health, which runs 85 communities in our directory.

Employer rating 2.8 out of 5 1,610 reviews from their own employees on Indeed. See what they say.

Holly Hill Nursing And Rehabilitation Center is licensed for 75 beds, about typical for the area, where senior care communities in Towson average about 93 beds.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Towson average about 3.4 stars. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2024 and recorded 34 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Communities in Towson average about 4.0 hours. Nursing staff turnover over the past year was about 46%.

The community is located in Baltimore County, MD.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 85 problems at Holly Hill Nursing And Rehabilitation Center. 1 finding involved harm to a resident. 20 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $8,278.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected August 2025, after a complaint.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by June 9, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected March 2024. Corrected by April 15, 2024.

Show 26 more
  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected March 2024, after a complaint. Corrected by April 15, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected March 2024, after a complaint. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected March 2024, after a complaint. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Prepare residents for a safe transfer or discharge from the nursing home.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected March 2024, after a complaint. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2024. Corrected by April 15, 2024.

  • Could cause more than minimal harm, one or a few residents Environmental

    Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Inspected March 2024. Corrected by April 15, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Holly Hill Nursing And Rehabilitation Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 75
  • Occupancy 92%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 46%
  • Last health inspection March 2024

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