Agawam South Rehab and Nursing
Nursing Home Facility
65 Cooper Street, Agawam, MA 01001
Heritage Hall South offers LongTerm Care and ShortStay Rehabilitation Services. We are conveniently located on the Heritage Hall Campus in the suburbs of Springfield, MA and are recognized for being the only Skilled Nursing Facility in the area that offers on-site Hemodialysis Care for ShortStay and LongTerm Care residents. We offer our ShortStay dialysis residents the unique opportunity to discharge back to their home in the community or to our Assisted Living Center while continuing to utilize our Dialysis Center.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Agawam South Rehab and Nursing is licensed for 122 beds, about typical for the area, where senior care communities in Agawam average about 142 beds.
Federal reporting puts occupancy at about 79% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Agawam average about 3.0 stars. Its most recent standard health inspection was in March 2026 and recorded 6 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 28 problems at Agawam South Rehab and Nursing. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assure that each resident’s assessment is updated at least once every 3 months.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Agawam South Rehab and Nursing offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 122
- Occupancy 79%
- Nursing hours per resident/day 3.6
- Annual staff turnover 44%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Agawam South Rehab and Nursing yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.