Agawam West Rehab and Nursing
Nursing Home Facility
61 Cooper Street, Agawam, MA 01001
We are a Transitional and Extended Care facility providing Medical and Rehabilitative Care for patients and residents. Whether you are here for ShortStay Care or extended care, our Clinical Care Teams are focused on implementing your personalized care program to facilitate your recovery and improve your well being. Located on the beautiful Heritage Hall Campus in Agawam, Massachusetts, we are a part of a continuum of care that provides Assisted Living, Transitional Care and Extended Care services to our community.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Agawam West Rehab and Nursing is licensed for 164 beds, about typical for the area, where senior care communities in Agawam average about 142 beds.
Federal reporting puts occupancy at about 75% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Agawam average about 3.0 stars. Its most recent standard health inspection was in September 2025 and recorded 4 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 32%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at Agawam West Rehab and Nursing. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Dispose of garbage and refuse properly.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Agawam West Rehab and Nursing offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 164
- Occupancy 75%
- Nursing hours per resident/day 3.6
- Annual staff turnover 32%
- Last health inspection September 2025
Resident & family reviews
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