We are a Transitional and Extended Care facility providing Medical and Rehabilitative Care for patients and residents. Whether you are here for ShortStay Care or extended care, our Clinical Care Teams are focused on implementing your personalized care program to facilitate your recovery and improve your well being. Located on the beautiful Heritage Hall Campus in Agawam, Massachusetts, we are a part of a continuum of care that provides Assisted Living, Transitional Care and Extended Care services to our community.

Operated by Genesis HealthCare, which runs 499 communities in our directory.

Agawam West Rehab and Nursing is licensed for 164 beds, about typical for the area, where senior care communities in Agawam average about 154 beds.

Federal reporting puts occupancy at about 75% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 4 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 32%.

Medicare five-star ratings

Overall ★★★★★ 2/5
Health inspections ★★★★★ 2/5
Staffing ★★★★★ 3/5
Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Agawam West Rehab and Nursing offers nursing home care, hospice care, respite care, and senior living.

Facility details

Organization type for-profit corporation
Beds / units 164
Occupancy 75%
Nursing hours per resident/day 3.6
Annual staff turnover 32%
Last health inspection September 2025