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Twin Oaks Center

Nursing Home Facility

63 Locust Street, Danvers, MA 01923

Nursing Home Care Hospice Care Respite Care Senior Living
Twin Oaks Center

Twin Oaks Center delivers quality care in a home-like environment that offers peace of mind and support for our patients, residents and their families. We are known for providing exceptional short-term rehabilitation, skilled nursing, and long-term care. Here at Twin Oaks, you will find a unique Alzheimer's Care Unit that specializes in successful resident-based activity programs.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

Twin Oaks Center is licensed for 101 beds, about typical for the area, where senior care communities in Danvers average about 102 beds.

Federal reporting puts occupancy at about 74% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Danvers average about 3.4 stars. Its most recent standard health inspection was in June 2025 and recorded 19 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Communities in Danvers average about 3.8 hours. Nursing staff turnover over the past year was about 44%.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 58 problems at Twin Oaks Center. 4 findings involved harm to a resident. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $2,186.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Administration

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Administration

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Administration

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Implement a program that monitors antibiotic use.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected June 2025. Corrected by July 24, 2025.

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  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care or services that was trauma informed and/or culturally competent.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected June 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected June 2025. Corrected by July 24, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Twin Oaks Center offers nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 101
  • Occupancy 74%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 44%
  • Last health inspection June 2025

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