Regalcare at Lowell
Nursing Home Facility
30 Princeton Boulevard, Lowell, MA 01851
Willow Manor is a Skilled Nursing and Rehabilitation Facility, specializing in Pulmonary Care including Trach Management and Weaning, High Flow Oxygen needs, and recovery from Respiratory Failure, Pneumonia, and Congestive Heart Failure. Our interdisciplinary team works closely to assist in achieving the goals needed for a patient to return home as quickly as possible. At Genesis HealthCare, we offer our patients and residents outstanding clinical care, delivered by highly skilled practitioners in a comfortable setting.
Operated by Genesis HealthCare, which runs 499 communities in our directory.
Federal reporting puts occupancy at about 69% of its licensed beds. That is below the Lowell average of roughly 83%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Lowell average about 1.8 stars. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 10 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 30%.
Regalcare at Lowell offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Occupancy 69%
- Nursing hours per resident/day 3.6
- Annual staff turnover 30%
- Last health inspection March 2026
Resident & family reviews
This place should be condemned...the rooms are outdated and dirty. There was so much dirt and dust in the air conditioning heating unit as if it's never been cleaned. The trash in my mothers room took a week to be emptied. The same sticky substance that had been on the floor when she got there was still there a week later...my shoes stuck to the floor each time I was there. The mirror was taped to the wall in the room, the closet door was hanging off it's hinges. I've never seen anything so bad in my life. The help "tried" but most just stood around socializing...the cleaning guy was in the same spot every night when I came in the building, stand with a mop and bucket at the front desk talking to the receptionist...and an hour or so after I left he was still there.
The food was unrecognizable and disgusting...such awful and cheap choices for the elderly and sick.....they would have made me ill.
I would NOT recommend this place to my enemies!!! STAY AWAY...oh, did I mention there are bars on the first floor windows so the low life can't get in the place???
by Verified visitor, Jun 2011