Glen Ridge Nursing Care Center
Nursing Home Facility
120 Murray Street, Medford, MA 02155
Glen Ridge Nursing Care Center, a Genesis HealthCare facility located at 120 Murray Street, Medford, MA 02155, specializing in ShortStay care, LongTerm care, and .
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Glen Ridge Nursing Care Center is licensed for 164 beds, about typical for the area, where senior care communities in Medford average about 177 beds.
Federal reporting puts occupancy at about 79% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2025 and recorded 14 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 28%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 78 problems at Glen Ridge Nursing Care Center. 11 findings involved harm to a resident. 4 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $270,427.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
Show 6 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide routine and 24-hour emergency dental care for each resident.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Glen Ridge Nursing Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 164
- Occupancy 79%
- Nursing hours per resident/day 3.6
- Annual staff turnover 28%
- Last health inspection September 2025
Resident & family reviews
After reading the last review, I felt really sad because it was a bunch of garbage propagated by disgruntled ex employees claiming to be the relatives of patients. The account of events that this so called 'Suzanne' describes is so far from the truth it is truly amazing. Her readers are expected to believe that the Massachusetts Department of Public will totally ignore complaints made by patients and their families. Of course, 'Suzanne and her fellow junky will not mention that there is an independent patient advocate call the ombudsman who interview patients routinely and addresses and reports on complaints . We do live in the united states not a third world banana republic run by a dictator. To suggest that about a hundred law-abiding citizens (many who are Christians ) will decide to turn a blind eye to abuse is ridiculous! Finally , i think both writers seem to have personal vendettas against the director of nursing and the administrator. i can perceive the hatred. Why not deal with this in another way instead of misleading honest people who might be looking for placement for their family ? If you were terminated because of your drug abuse problem , seek help......Please!
by Verified visitor, Aug 2010
What a terrible place! I have heard some horrific stories myself through people in the community. This is the last place that I would put a loved one in. I have heard that the new management in the building are tyrants! Who needs that when there are other good facilities in the area?
by Verified visitor, Aug 2010
Glen Ridge Nursing Home in Medford, MA needs to be on your list for abuse and worse nursing homes. Dear God that place is horrible, the Boston Herald recently ran an article about this place. Is anyone even aware that they have a male patient on a one to one basis because he raped a number of female patients? This is true, and Revera which owns glen Ridge keeps this man at glen Ridge. The neglect that goes on, CNA's do not answer call bells at all, they take 30-45 minutes to answer, the food is often cold and one has no idea what it is, the administrator Mike Bell, sits in his office, he NEVER makes rounds, he has no experience as an administrator, the DON often refuses to report abuse cases, the social worker Kirsten yells at patients, is abusive and nothing is ever done. There is much more going on in that place, yet the State of Mass turns a blind eye.
by Verified visitor, May 2010