Andover Forest Post Acute Care Center
Nursing Home Facility
1801 Turnpike Street, North Andover, MA 01845
Sutton Hill Center provides both ShortStay and LongTerm Care options. We are comprised of four distinct care units and Sutton offers skilled Medical Management with attending physician oversight as well as intensive rehabilitation including Physical, Occupational and Speech Therapies delivered by our own, on-site licensed team of rehabilitation specialists. We are conveniently located on Turnpike St./Route 114 in North Andover, MA and situated on the border of picturesque Harold Parker State Forest. Sutton is proud to offer a committed and experienced team of professionals whose dedication is exemplified by their longevity. Multiple Sutton Hill team members, from leadership to front-line, boast of 10, 15, and 20 years of continuous service.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Andover Forest Post Acute Care Center is licensed for 142 beds, about typical for the area, where senior care communities in North Andover average about 109 beds.
Federal reporting puts occupancy at about 81% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in North Andover average about 3.0 stars. Its most recent standard health inspection was in April 2026 and recorded 6 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in North Andover average about 4.2 hours. Nursing staff turnover over the past year was about 39%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 40 problems at Andover Forest Post Acute Care Center. 5 findings involved harm to a resident, including 1 that put residents in immediate danger. 4 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $25,847.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Dispose of garbage and refuse properly.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Assure that each resident’s assessment is updated at least once every 3 months.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Andover Forest Post Acute Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 142
- Occupancy 81%
- Nursing hours per resident/day 3.6
- Annual staff turnover 39%
- Last health inspection April 2026
Resident & family reviews
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