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Harris Hill Center

Nursing Home Facility

20 Maitland Street, Concord, NH 03301

Memory Care Nursing Home Care Hospice Care Respite Care Senior Living

Harris Hill Center is conveniently situated minutes from the State House in downtown Concord, New Hampshire. Surrounded by natural beauty and New England hospitality, Harris Hill Center stands out with progressive services including a ShortStay Rehabilitation Unit for patients needing additional rehabilitative care or continued medical management after a hospital stay. In addition, we provide exceptional LongTerm Care to our residents and take pride in the meticulous attention we give to meet our patients' and residents' individual goals and preferences.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

Harris Hill Center is licensed for 85 beds, about typical for the area, where senior care communities in Concord average about 106 beds.

Federal reporting puts occupancy at about 88% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2026 and recorded 7 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Concord average about 4.2 hours. Nursing staff turnover over the past year was about 51%.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Harris Hill Center. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $15,646.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected April 2026. Corrected by May 15, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected April 2026. Corrected by May 15, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected April 2026. Corrected by May 12, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected April 2026. Corrected by May 15, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2026. Corrected by May 15, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected April 2026. Corrected by May 4, 2026.

  • Could cause more than minimal harm, one or a few residents Environmental

    Keep all essential equipment working safely.

    Inspected April 2026. Corrected by May 15, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Harris Hill Center offers memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 85
  • Occupancy 88%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 51%
  • Last health inspection April 2026

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