Mountain Ridge Center
Nursing Home Facility
7 Baldwin Street, Franklin, NH 03235
Mountain Ridge Center provides both LongTerm Care and ShortStay Rehabilitation. We provide daily therapy services along with 24-hour nursing care. Our staff works closely with each resident and their family members to develop a daily routine based on the resident's preferences. We also offer meals 24 hours a day. We have a spacious dining room and offer restaurant-style dining. Our staff goes above and beyond expectations to make each resident's stay comfortable.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Mountain Ridge Center is licensed for 86 beds.
Federal reporting puts occupancy at about 70% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2026 and recorded 6 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 68%, which is high and can affect continuity of care.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 19 problems at Mountain Ridge Center. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $38,842.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to organize and participate in resident/family groups in the facility.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Mountain Ridge Center offers memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 86
- Occupancy 70%
- Nursing hours per resident/day 3.4
- Annual staff turnover 68%
- Last health inspection May 2026
Resident & family reviews
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