Crestwood Center
Nursing Home Facility
40 Crosby Street, Milford, NH 03055
Crestwood Center is an 81 bed facility located minutes away from the historical oval in Milford, NH. Crestwood can offer residential long-term care, respite care, hospice care, as well as therapy services for those patients who need rehabilitation before returning home. We are pleased to announce that we were awarded the Bronze National Quality of Care Award from the American Health Care Association in 2012. This prestigious award recognizes our strong commitment to continuous quality improvement of care to our patients.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Crestwood Center is licensed for 82 beds, about typical for the area, where senior care communities in Milford average about 76 beds.
Federal reporting puts occupancy at about 78% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Milford average about 3.0 stars. Its most recent standard health inspection was in December 2025 and recorded 3 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 13 problems at Crestwood Center. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 4 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $15,646.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Minimal harm or the potential for it, widespread
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Crestwood Center offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 82
- Occupancy 78%
- Nursing hours per resident/day 3.4
- Annual staff turnover 43%
- Last health inspection December 2025
Resident & family reviews
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