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Mineral Springs

Assisted Living

1251 White Mountain Highway, North Conway, NH 03860

Assisted Living Memory Care Nursing Home Care Respite Care Senior Living
Mineral Springs

Mineral Springs center is nestled on a hilltop in the pines with spectacular views of the Presidential range of the White Mountains, as well as the Moats and Mt. Kearsarge. We have 95 beds including eight assisted living rooms, and offer skilled nursing care, rehabilitation, long term care, dementia care and hospice services. We have three dining rooms, wide spacious hallways, chandeliers, and a full and varied activities schedule. You are likely to see our wheelchair accessible van throughout the community with residents enjoying luncheons, concerts, sightseeing tours or other activities.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

Employer rating 3.0 out of 5 4,439 reviews from their own employees on Indeed. See what they say.

Mineral Springs is licensed for 87 beds.

Federal reporting puts occupancy at about 83% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2025 and recorded 1 deficiency.

Residents receive about 4.1 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 40%.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Mineral Springs. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 7 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $16,801.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected August 2025. Corrected by September 16, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Mineral Springs offers assisted living, memory care, nursing home care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 87
  • Occupancy 83%
  • Nursing hours per resident/day 4.1
  • Annual staff turnover 40%
  • Last health inspection August 2025

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