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North Cape Center

Nursing Home Facility

700 Townbank Road, Cape May, NJ 08204

Memory Care Nursing Home Care Hospice Care Respite Care Senior Living

North Cape Center has been an integral part of the Cape May County community for over 15 years. Our center provides ShortStay Rehabilitation Services and LongTerm Care. When a person or family goes to a hospital or rehabilitative center, they are comforted by the idea of getting back home by way of North Cape Center. Our mission is to improve the lives we touch through the delivery of high-quality care and everyday compassion. North Cape Center sets the standard in nursing, rehabilitative care, clinical excellence and responsiveness to the unique needs of our patients. We are a recognized leader in Cape May County in clinical quality care and customer satisfaction. We take pride in our clinical services, cleanliness and customer service.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

North Cape Center is licensed for 120 beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 7 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 36%.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 19 problems at North Cape Center. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected March 2025, after a complaint. Corrected by April 21, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2025. Corrected by April 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Inspected March 2025. Corrected by April 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected March 2025, after a complaint. Corrected by April 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2025. Corrected by April 21, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected March 2025. Corrected by April 21, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected March 2025. Corrected by April 21, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

North Cape Center offers memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 120
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 36%
  • Last health inspection March 2025

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