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Northwestern Center

Nursing Home Facility

570 North Rocky River Drive, Berea, OH 44017

Nursing Home Care Senior Living

Northwestern Center is a senior care community located in Berea, OH. It provides nursing home care and senior living for older adults in the Berea area. To learn more or schedule a tour, call (440) 243-2122.

Operated by CommuniCare Health, which runs 85 communities in our directory.

Employer rating 2.8 out of 5 1,610 reviews from their own employees on Indeed. See what they say.

Northwestern Center is licensed for 100 beds, about typical for the area, where senior care communities in Berea average about 107 beds.

Federal reporting puts occupancy at about 48% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Berea average of roughly 74%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2025 and recorded 13 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 60%, which is high and can affect continuity of care.

The community is located in Cuyahoga County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Northwestern Center. 4 findings involved harm to a resident, including 2 that put residents in immediate danger. 15 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $152,195.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected August 2025, after a complaint. Corrected by September 20, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint. Corrected by September 20, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, widespread Administration

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, widespread Administration

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Inspected August 2025, after a complaint. Corrected by September 20, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Inspected August 2025. Corrected by September 20, 2025.

Show 6 more
  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected August 2025. Corrected by September 20, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected August 2025. Corrected by September 20, 2025.

  • Minimal harm or the potential for it, widespread Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected August 2025. Corrected by September 20, 2025.

  • Minimal harm or the potential for it, widespread Administration

    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

    Inspected August 2025. Corrected by September 20, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Northwestern Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 100
  • Occupancy 48%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 60%
  • Last health inspection August 2025

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