Hanover House
Nursing Home Facility
435 Avis Avenue Nw, Massillon, OH 44646
Hanover House is a senior care community located in Massillon, OH. It provides nursing home care and senior living for older adults in the Massillon area. To learn more or schedule a tour, call (330) 837-1741.
Operated by CommuniCare Health, which runs 85 communities in our directory.
With 125 beds, Hanover House is one of the larger communities in the area, senior care communities in Massillon average about 91 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Massillon average about 3.2 stars. Its most recent standard health inspection was in March 2026 and recorded 13 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 51%.
The community is located in Stark County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 57 problems at Hanover House. 4 findings involved harm to a resident, including 4 that put residents in immediate danger. 40 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $84,143.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hanover House offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 125
- Occupancy 90%
- Nursing hours per resident/day 3.2
- Annual staff turnover 51%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Hanover House yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.