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Salem West Healthcare Center

Nursing Home Facility

2511 Bentley Drive, Salem, OH 44460

Nursing Home Care Senior Living

Salem West Healthcare Center is a senior care community located in Salem, OH. It provides nursing home care and senior living for older adults in the Salem area. To learn more or schedule a tour, call (330) 337-9503.

Operated by CommuniCare Health, which runs 85 communities in our directory.

Employer rating 2.8 out of 5 1,610 reviews from their own employees on Indeed. See what they say.

With 80 beds, Salem West Healthcare Center is one of the larger communities in the area, senior care communities in Salem average about 55 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 73% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Salem average about 3.0 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2025 and recorded 37 deficiencies.

Residents receive about 2.9 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Salem average about 3.6 hours. Nursing staff turnover over the past year was about 56%.

The community is located in Columbiana County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 51 problems at Salem West Healthcare Center. 2 findings involved harm to a resident. 24 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected August 2025, after a complaint. Corrected by November 4, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected April 2026, after a complaint. Corrected by May 12, 2026.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected December 2025, after a complaint. Corrected by December 23, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected December 2025, after a complaint. Corrected by December 23, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected December 2025, after a complaint. Corrected by December 23, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected December 2025, after a complaint. Corrected by December 23, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected December 2025, after a complaint. Corrected by December 23, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected August 2025, after a complaint. Corrected by November 4, 2025.

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  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected August 2025, after a complaint. Corrected by November 4, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected August 2025, after a complaint. Corrected by December 12, 2025.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, widespread Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, widespread Administration

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2025. Corrected by June 9, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected April 2025, after a complaint. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected April 2025. Corrected by May 29, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected April 2025. Corrected by May 29, 2025.

  • Minimal harm or the potential for it, widespread Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected April 2025. Corrected by May 29, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Salem West Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 80
  • Occupancy 73%
  • Nursing hours per resident/day 2.9
  • Annual staff turnover 56%
  • Last health inspection April 2025

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