Crestwood Care Center
Nursing Home Facility
225 W Main Street, Shelby, OH 44875
Crestwood Care Center is a senior care community located in Shelby, OH. It provides nursing home care and senior living for older adults in the Shelby area. To learn more or schedule a tour, call (419) 347-1266.
Operated by CommuniCare Health, which runs 85 communities in our directory.
With 130 beds, Crestwood Care Center is one of the larger communities in the area, senior care communities in Richland County average about 75 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 77% of its licensed beds. That is below the Richland County average of roughly 86%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2025 and recorded 12 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 39%.
The community is located in Richland County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 62 problems at Crestwood Care Center. 4 findings involved harm to a resident, including 3 that put residents in immediate danger. 37 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $232,204. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Observe each nurse aide's job performance and give regular training.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Crestwood Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 130
- Occupancy 77%
- Nursing hours per resident/day 3.3
- Annual staff turnover 39%
- Last health inspection February 2025
Resident & family reviews
No one has shared a review of Crestwood Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.