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Riverstreet Manor

Nursing Home Facility

440 North River Street, Wilkes-Barre, PA 18702

Memory Care Nursing Home Care Hospice Care Respite Care Senior Living
Riverstreet Manor

Riverstreet Manor is located in Wilkes-Barre, Pennsylvania, "The Diamond City." At Riverstreet Manor you will experience a beautiful rural setting that is only minutes away from major roadways. Our newly renovated facility has the capacity to provide care for 122 patients and residents. Our courtyard area features beautiful gardens and walkways.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

Employer rating 3.0 out of 5 4,439 reviews from their own employees on Indeed. See what they say.

Riverstreet Manor is licensed for 122 beds, about typical for the area, where senior care communities in Wilkes-Barre average about 95 beds.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2026 and recorded 17 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Wilkes-Barre average about 3.9 hours. Nursing staff turnover over the past year was about 44%.

The community is located in Luzerne County, PA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 50 problems at Riverstreet Manor. 1 finding involved harm to a resident. 20 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $8,278.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected October 2025, after a complaint. Corrected by December 2, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected May 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, a pattern Administration

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected April 2026. Corrected by July 7, 2026.

Show 9 more
  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2026. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected December 2025, after a complaint. Corrected by February 4, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected December 2025, after a complaint. Corrected by February 4, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected October 2025, after a complaint. Corrected by December 2, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Have policies on smoking.

    Inspected October 2025, after a complaint. Corrected by December 2, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected October 2025, after a complaint. Corrected by December 2, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Riverstreet Manor offers memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 122
  • Occupancy 92%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 44%
  • Last health inspection April 2026

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