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Cumberland Village

Nursing Home Facility

136 Davis Lane, Lafollette, TN 37766

📞 (423) 562-0760 Visit website ½☆☆☆☆ 0.5/5 (1)
Assisted Living Memory Care Nursing Home Care Hospice Care Respite Care Senior Living
Cumberland Village

Cumberland Village is a newly renovated, 182-bed center nestled in the beautiful foothills of the Appalachian Mountains in East Tennessee. We offer short-term rehabilitation in our Rehabilitation Recovery Suites, skilled and long-term care, as well as behavioral management. Our award-winning therapy team is dedicated to helping you reach your goals in our brand new gym that offers an ADL re-training bedroom, kitchen, bath, living room, and courtyard.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

With 182 beds, Cumberland Village is one of the larger communities in the area, senior care communities in Campbell County average about 130 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 82% of its licensed beds.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Campbell County average about 3.0 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2025 and recorded 4 deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 26%.

The community is located in Campbell County, TN.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Cumberland Village. None of them caused harm to a resident. 4 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $18,769.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected January 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected January 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected January 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2025. Corrected by February 18, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Cumberland Village offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 182
  • Occupancy 82%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 26%
  • Last health inspection January 2025

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Resident & family reviews

Patient neglect, resident not bathed, resident's condition worsened while at this facility

Patient was transferred to another facility; arrived with extreme swelling to lower extremeity; not bathed for at least two weeks; skin ulcers/irritation.

by ANGELA CARROLL, Jan 2021

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