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Willow Ridge Center

Nursing Home Facility

215 Richardson Way, Maynardville, TN 37807

Assisted Living Memory Care Nursing Home Care Hospice Care Respite Care Senior Living

Nestled in East Tennessee, we are located just 15 miles north of Knoxville, TN. Willow Ridge Center is located in Union County which includes the beautiful Norris Lake. At Willow Ridge Center, we have a very home-like environment. Our goal is to provide a welcoming and caring environment for you and your family. Open visiting hours enables family and friends to visit often, whether they want to join you for breakfast or an afternoon card game. You are also invited to customize your room with personal flourishes, from photos to small furniture. During the summer time we have a beautiful award winning vegetable garden that many of our patients and residents enjoy working in.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

Willow Ridge Center is licensed for 77 beds.

Federal reporting puts occupancy at about 82% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2023 and recorded 5 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 42%.

The community is located in Union County, TN.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Willow Ridge Center. 2 findings involved harm to a resident.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected June 2023. Corrected by June 30, 2023.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected June 2023. Corrected by July 14, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected June 2023. Corrected by June 21, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2023. Corrected by June 21, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected June 2023. Corrected by June 21, 2023.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willow Ridge Center offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 77
  • Occupancy 82%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 42%
  • Last health inspection June 2023

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