The Heritage Center
Nursing Home Facility
1026 Mcfarland Street, Morristown, TN 37814
Located next to Morristown-Hamblen and Lakeway Regional Hospitals, The Heritage Center provides an environment where residents receive excellent nursing care while maintaining a maximum level of independence. Services include inpatient and outpatient rehabilitation therapy, oxygen therapy, and the highest level of care. A commitment to service ensures that each nursing home resident is given high priority.
Operated by Life Care Centers of America, which runs 204 communities in our directory.
With 197 beds, The Heritage Center is one of the larger communities in the area, senior care communities in Morristown average about 139 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 59% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Morristown average about 4.0 stars. Its most recent standard health inspection was in June 2025 and recorded 8 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 37%.
The community is located in Hamblen County, TN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 20 problems at The Heritage Center. None of them caused harm to a resident.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Heritage Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 197
- Occupancy 59%
- Nursing hours per resident/day 3.6
- Annual staff turnover 37%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of The Heritage Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.