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Diversicare of Oak Ridge

Nursing Home Facility

100 Elmhurst Dr, Oak Ridge, TN 37830

📞 (865) 481-3367 Visit website ★★★★½ 4.5/5 (1)
Nursing Home Care Senior Living
Diversicare of Oak Ridge

Diversicare of Oak Ridge is a senior care community located in Oak Ridge, TN. It provides nursing home care and senior living for older adults in the Oak Ridge area. To learn more or schedule a tour, call (865) 481-3367.

Operated by Diversicare Healthcare, which runs 42 communities in our directory.

Employer rating 2.7 out of 5 847 reviews from their own employees on Indeed. See what they say.

Diversicare of Oak Ridge is licensed for 120 beds, about typical for the area, where senior care communities in Oak Ridge average about 107 beds.

Federal reporting puts occupancy at about 72% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Oak Ridge average about 2.5 stars. Its most recent standard health inspection was in September 2023 and recorded 16 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Oak Ridge average about 3.4 hours. Nursing staff turnover over the past year was about 58%.

The community is located in Anderson County, TN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 35 problems at Diversicare of Oak Ridge. 7 findings involved harm to a resident, including 7 that put residents in immediate danger. 15 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, widespread Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2023, after a complaint. Corrected by October 13, 2023.

  • Put residents in immediate danger, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected September 2023, after a complaint. Corrected by October 19, 2023.

  • Put residents in immediate danger, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected September 2023, after a complaint. Corrected by October 19, 2023.

  • Put residents in immediate danger, one or a few residents Resident Assessment and Care Planning

    Plan the resident's discharge to meet the resident's goals and needs.

    Inspected September 2023, after a complaint. Corrected by September 27, 2023.

  • Put residents in immediate danger, one or a few residents Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected September 2023, after a complaint. Corrected by October 12, 2023.

  • Put residents in immediate danger, one or a few residents Administration

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Inspected September 2023, after a complaint. Corrected by September 22, 2023.

  • Put residents in immediate danger, one or a few residents Administration

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Inspected September 2023, after a complaint. Corrected by October 19, 2023.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Inspected September 2023. Corrected by October 16, 2023.

Show 8 more
  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Inspected September 2023. Corrected by October 19, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected September 2023. Corrected by October 18, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected September 2023. Corrected by October 18, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected September 2023. Corrected by October 19, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected September 2023. Corrected by October 18, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or obtain dental services for each resident.

    Inspected September 2023. Corrected by October 10, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected September 2023, after a complaint. Corrected by October 12, 2023.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2023. Corrected by September 28, 2023.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Diversicare of Oak Ridge offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 72%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 58%
  • Last health inspection September 2023

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Resident & family reviews

Warm, Caring, and friendly staff

I had heard comments, good and bad, about this nursing home so I was skeptical at first. Once I came in and met the staff and talked with a few people there, I trusted them to care for my mother. I was extremely pleased and surprised at the care she received. The staff were caring and loving with my mother. They treated her with the utmost care and respect. I could not have asked for a better place for her to end her journey here on earth. The nursing staff was very professional, the CNA's were always right there, and other staff members came in and talked to her and made her feel welcome and important in their life.

by Kaye, Apr 2017

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