Las Colinas of Westover
Skilled Nursing
9738 Westover Hills Boulevard, San Antonio, TX 78251
We welcome Las Colinas of Westover as the newest facility to join the Genesis HealthCare family.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Las Colinas of Westover is licensed for 140 beds, about typical for the area, where senior care communities in San Antonio average about 176 beds.
Federal reporting puts occupancy at about 81% of its licensed beds. That is above the San Antonio average of roughly 65%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 12 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.
The community is located in Bexar County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 39 problems at Las Colinas of Westover. 4 findings involved harm to a resident, including 4 that put residents in immediate danger. 11 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $38,630.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, a pattern
Administration
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
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Could cause more than minimal harm, a pattern
Administration
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
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Could cause more than minimal harm, a pattern
Administration
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Could cause more than minimal harm, a pattern
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Las Colinas of Westover offers assisted living, memory care, nursing home care, and respite care.
Facility details
- Beds / units 140
- Occupancy 81%
- Nursing hours per resident/day 3.3
- Annual staff turnover 44%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Las Colinas of Westover yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.