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Southampton Rehabilitation and Healthcare Center

Nursing Home Facility

7246 Forest Hill Avenue, Richmond, VA 23225

Nursing Home Care Senior Living
Southampton Rehabilitation and Healthcare Center

Southampton Rehabilitation and Healthcare Center is a senior care community located in Richmond, VA. It provides nursing home care and senior living for older adults in the Richmond area. To learn more or schedule a tour, call (804) 320-7901.

Operated by Marquis Health Services, which runs 81 communities in our directory.

Employer rating 3.5 out of 5 143 reviews from their own employees on Indeed. See what they say.

With 195 beds, Southampton Rehabilitation and Healthcare Center is one of the larger communities in the area, senior care communities in Richmond average about 84 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2021 and recorded 19 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Richmond average about 4.1 hours. Nursing staff turnover over the past year was about 52%.

The community is located in Richmond City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 49 problems at Southampton Rehabilitation and Healthcare Center. 3 findings involved harm to a resident, including 1 that put residents in immediate danger. 18 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 4 times, a total of $36,283.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected February 2026, after a complaint. Corrected by February 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected February 2026, after a complaint. Corrected by February 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected February 2026, after a complaint. Corrected by February 24, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Inspected February 2026, after a complaint. Corrected by February 24, 2026.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, widespread Infection Control

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure the activities program is directed by a qualified professional.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, a pattern Infection Control

    Perform COVID19 testing on residents and staff.

    Inspected September 2021. Corrected by October 12, 2021.

Show 11 more
  • Could cause more than minimal harm, one or a few residents Resident Rights

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2021. Corrected by October 12, 2021.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected September 2021. Corrected by October 12, 2021.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Southampton Rehabilitation and Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 195
  • Occupancy 93%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 52%
  • Last health inspection September 2021

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Resident & family reviews

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