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Brightwood Center

Nursing Home Facility

840 Lee Road, Follansbee, WV 26037

Assisted Living Memory Care Nursing Home Care Hospice Care Respite Care Senior Living

Brightwood Center is nestled in the northern panhandle of West Virginia, between Ohio and Pennsylvania, only 40 miles west of the City of Pittsburgh. Brightwood knows everyone is different and requires various levels of care. Whether ShortStay, LongTerm Care, Hospice or Respite care, Brightwood prides itself on providing exceptional therapy to each individual we serve. We excel in Physical, Occupational and Speech Therapy and provide an in-house Respiratory Therapist.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

Brightwood Center is licensed for 115 beds.

Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 23 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 60%, which is high and can affect continuity of care.

The community is located in Brooke County, WV.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 50 problems at Brightwood Center. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 8 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $65,274. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, widespread Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2025, after a complaint. Corrected by June 27, 2025.

  • Put residents in immediate danger, widespread Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected May 2025. Corrected by June 27, 2025.

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, widespread Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2025. Corrected by August 14, 2025.

Show 15 more
  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by August 14, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Keep all essential equipment working safely.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Inspected May 2025. Corrected by August 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected May 2025. Corrected by August 14, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected May 2025, after a complaint. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected May 2025. Corrected by August 14, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected May 2025, after a complaint. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2025, after a complaint. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Inspected May 2025. Corrected by August 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected May 2025. Corrected by June 27, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Brightwood Center offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 115
  • Occupancy 94%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 60%
  • Last health inspection May 2025

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