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Heritage Center

Nursing Home Facility

101 13th Street, Huntington, WV 25701

Assisted Living Memory Care Nursing Home Care Hospice Care Respite Care Senior Living

Welcome to the Heritage Center Community. We are pleased that you are visiting our website to learn about Heritage Center and how we may assist you. Heritage Center, located in Huntington, West Virginia is a Skilled Nursing Facility with a Transitional Care Unit, providing a rapid recovery alternative for those recovering from surgery or illness. We also offer a Homestead Unit for specialized Alzheimer's and dementia care needs. We are committed to a resident/patient-centered philosophy where everyone is treated with dignity and respect. All generations benefit from our unique services and clinical capabilities. Whether it's our cultural, educational, and social activities or our quality clinical programs, it's all patient-centered and outcome-focused. As you review our website, we encourage you to call us for additional information or clarification on our services and amenities.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

With 160 beds, Heritage Center is one of the larger communities in the area, senior care communities in Huntington average about 73 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Huntington average of roughly 72%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Huntington average about 3.2 stars. Its most recent standard health inspection was in September 2025 and recorded 18 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.

The community is located in Cabell County, WV.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 74 problems at Heritage Center. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 27 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $110,933.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by May 18, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2026, after a complaint. Corrected by June 18, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected May 2026, after a complaint. Corrected by June 18, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected May 2026, after a complaint. Corrected by June 18, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected September 2025, after a complaint. Corrected by November 25, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected September 2025, after a complaint. Corrected by November 25, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected September 2025. Corrected by November 25, 2025.

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  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2025, after a complaint. Corrected by November 25, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected September 2025. Corrected by November 25, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected September 2025. Corrected by November 25, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Center offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 160
  • Occupancy 97%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 44%
  • Last health inspection September 2025

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