Pocahontas Center
Nursing Home Facility
5 Everett Tibbs Road, Marlinton, WV 24954
Pocahontas Center is located in rural Pocahontas County with a small town, family feel. The Center was built in Marlinton, West Virginia in 1985 and went through extensive renovations in 2007. We provide Skilled Nursing and Rehabilitative Care for patients and residents. We are the only rehabilitation center in the county to offer Physical, Occupational, and Speech Therapy. We pride ourselves on the quality of care we provide while giving our residents and patients a home-like experience.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Pocahontas Center is licensed for 68 beds, about typical for the area, where senior care communities in Greenbrier County average about 77 beds.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Greenbrier County average about 3.0 stars. Its most recent standard health inspection was in November 2025 and recorded 21 deficiencies.
Residents receive about 3.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Greenbrier County average about 3.5 hours. Nursing staff turnover over the past year was about 64%, which is high and can affect continuity of care.
The community is located in Greenbrier County, WV.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 55 problems at Pocahontas Center. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 9 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $193,892.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Post nurse staffing information every day.
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Could cause more than minimal harm, a pattern
Resident Rights
The resident has the right to receive notices in a format and a language he or she understands.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Show 13 more
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Could cause more than minimal harm, a pattern
Administration
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Observe each nurse aide's job performance and give regular training.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Pocahontas Center offers assisted living, memory care, nursing home care, hospice care, and respite care.
Facility details
- Beds / units 68
- Occupancy 90%
- Nursing hours per resident/day 3.0
- Annual staff turnover 64%
- Last health inspection November 2025
Resident & family reviews
No one has shared a review of Pocahontas Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.