Care Haven Center
Nursing Home Facility
2720 Charles Town Road, Martinsburg, WV 25401
Care Haven Center is conveniently located on Route 9 by the VA Medical Center in Martinsburg, West Virginia. We are proud of the care and services we provide to our patients and residents. We provide Skilled Nursing and Rehabilitative Care for patients for ShortStay Rehabilitation or LongTerm Care. Our Center offers a wide range of amenities such as a cafe, restaurant-style dining, continental breakfast, free internet and telephone service, TV/cable, Nintendo Wii and full range of activity programs seven days a week.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Care Haven Center is licensed for 68 beds, about typical for the area, where senior care communities in Martinsburg average about 69 beds.
Federal reporting puts occupancy at about 98% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Martinsburg average of roughly 90%.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2026 and recorded 6 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.
The community is located in Berkeley County, WV.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 28 problems at Care Haven Center. None of them caused harm to a resident. 4 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Care Haven Center offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 68
- Occupancy 98%
- Nursing hours per resident/day 3.1
- Annual staff turnover 43%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of Care Haven Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.