Hackett Hill Center
Nursing Home Facility
191 Hackett Hill Road, Manchester, NH 03102
Hackett Hill Center, a Genesis HealthCare facility located at 191 Hackett Hill Rd, Manchester, NH 03102, specializing in ACCELerate Rehabilitation, Powerback Rehabilitation to You, Transitional Care Unit, Cardiac Management Program, and .
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Hackett Hill Center is licensed for 70 beds, about typical for the area, where senior care communities in Manchester average about 83 beds.
Federal reporting puts occupancy at about 84% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Manchester average about 3.4 stars. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 5 deficiencies.
Residents receive about 3.8 hours of nursing care per day on average, including 1.2 hours from a registered nurse. Nursing staff turnover over the past year was about 34%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Hackett Hill Center. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $8,278.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Resident Assessment and Care Planning
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate foot care.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hackett Hill Center offers memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 70
- Occupancy 84%
- Nursing hours per resident/day 3.8
- Annual staff turnover 34%
- Last health inspection April 2026
Resident & family reviews
No one has shared a review of Hackett Hill Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.